Patient Engagement & Recruitment

Community Portal

A safe, secure online environment to communicate with patients before, during, and after a clinical trial

Foster meaningful engagement with ongoing communication to members of your own clinical trial community. Powered by a HIPAA/GDPR-compliant data analytics platform, community portals connect sponsors to the patients and participants who want to know more about their clinical research. 

Patient accessing Community Portal for trial opportunities and related information.

Build your own database of engaged patients

The journey into a clinical trial is filled with opportunities to lose engaged patients – from individuals who don’t match to a study, to those who are interested in participating but disqualify or don’t have an active site within radius. While pharma’s reputation among the general public decreases, the number of active trials continue to rise, so it’s never been more important to maintain meaningful connections with your stakeholders.

For patients and caregivers

Sign up to be notified about the trial opportunities and information that matter most to you. Select what types of communication you’d like to receive; trial opportunities, study updates or documents, disease or research education and more.

For trial sponsors

Prevent drop-off of engaged patients by giving them an opportunity to sign up as a member of your clinical trial community. Leverage de-identified data to send targeted community members relevant, compliant notifications based on their preferences. 

What's included
Facilitate ongoing engagement

Allow individuals to subscribe to a HIPAA-compliant communications list, enabling you to quickly send trial-specific and community-wide notifications via email based on your members’ preferences. Send information about trial updates, disease education or company initiatives.

Avoid losing patients across the trial lifecycle

Give individuals the option to join your community at every stage of the patient journey: sign up directly from your trial portfolio website, a trial microsite, if they pre-screen and disqualify, or have no site within radius. Proactively recruit members of your community to participate in studies. 

Maintain compliance and visibility

View and segment de-identified data about your community members based on age, gender, race/ethnicity, location, trial interest or disease interest. Manage your members’ information through a secure, HIPAA/GDPR-compliant platform.

Develop trust

Enhance your brand vision and the value of your research by ensuring the stakeholders who want to get involved - can. 

Understand more about how our solutions can help you gain a competitive advantage
Our experts
Our patient engagement and recruitment experts have decades of experience in all aspects of clinical trial education and enrollment. They are patients, caregivers, developers, strategists — and they come together to accelerate your research timelines.

With our network of vetted recruitment partners, we are able to extend our expertise well beyond our own staff’s capabilities. We bring you the best-of-the-best, so you can meet enrollment goals and expand the diversity of your clinical trials.
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